We want you to enjoy your gorgeous jewelry for years to come! Our pieces are crafted from high-quality stainless steel, 925 sterling silver, and 18k gold plating, all of which are tarnish-free—but only if cared for properly. To keep your jewelry looking as stunning as the day you got it, follow these care guidelines:

Avoid water – This includes swimming, showering, or washing your hands while wearing your jewellery.

Remove before applying lotions, oils, or chemicals – Products like body lotion, perfume, or cleaning products can affect the shine and finish of your jewelry.

Use a polishing cloth – For extra shine, use a dry polishing cloth to keep your pieces looking brand new. We highly recommend our 925 sterling silver polishing cloths (available for less than £3 on our site!).

(If you follow these simple steps, your jewelry will not tarnish. If you notice any tarnishing, it means one of these care instructions wasn’t followed. Keep your pieces safe, and they’ll keep you shining! ✨)

Yes! All of our jewelry is tarnish-free as long as you follow our care guide, which is included in your package and available on our website. We use high-quality materials like 18k gold plating and 925 sterling silver to ensure long-lasting beauty and durability.

All our products have the size clearly stated in the product description. If it isn't stated on the item you are wanting to order, we highly advise asking us on our live chat before purchasing to ensure its the perfect fit before ordering. Please check carefully before ordering. If your jewellery doesn’t fit and you need an exchange, feel free to contact us. We may be able to help you to return the item to us, unfortunately this isn't viable for a free return, once we receive your return in its original condition, we’ll ship out the correct size or offer you store credit depending on the situation.

International Shipping

Shipping & Import Taxes

We are pleased to offer international shipping to customers in the UK, Germany, and the USA.

Please note the following important information regarding customs and import duties: International Orders & Customs Fees

•Orders shipped outside the UK may be subject to import duties, taxes, and customs fees, which are set by your country’s government.

•These charges are not included in the item price or shipping cost and must be paid by the recipient upon delivery.

•We have no control over these fees, and we cannot predict the exact amount, as they vary by country.Who Pays for Import Fees?

•If you are ordering from Germany or the USA, you are responsible for paying any applicable customs duties and VAT/GST upon delivery. This is usually only the case on orders £150+ so we recommend splitting orders in half to avoid this.

•If you refuse to pay these charges and the package is returned to us, we can issue a refund for the item(s) excluding shipping costs, once the package is received back in its original condition.

•Customs Declarations
We are required to accurately declare the value and nature of the items on all customs forms. We cannot mark orders as “gifts” or undervalue shipments to avoid customs fees, as this is illegal.

By placing an order, you agree to these terms. If you have any questions, please check with your local customs office before purchasing.

At the moment, we only ship to the UK, USA and Germany.

We totally get it! However, once your order has been processed and shipped, we cannot cancel or refund it.

If you need to change your shipping address, please contact us as soon as possible after placing your order. If your order has not yet been processed, we may be able to update it. However, once the order has been shipped, we are unable to make any changes.

Unfortunately, we have an all-sales-are-final policy, meaning we cannot process refunds due to hygiene reasons. This ensures the safety and cleanliness of our products for all customers. Also once an order is placed and the label is printed, we cannot cancel or modify it. Please double-check your order before confirming!