We want you to enjoy your gorgeous jewelry for years to come! Our pieces are crafted from high-quality stainless steel, 925 sterling silver, and 18k gold plating, all of which are tarnish-free—but only if cared for properly. To keep your jewelry looking as stunning as the day you got it, follow these care guidelines:

Avoid water – This includes swimming, showering, or washing your hands while wearing your jewellery.

Remove before applying lotions, oils, or chemicals – Products like body lotion, perfume, or cleaning products can affect the shine and finish of your jewelry.

Use a polishing cloth – For extra shine, use a dry polishing cloth to keep your pieces looking brand new. We highly recommend our 925 sterling silver polishing cloths (available for less than £3 on our site!).

(If you follow these simple steps, your jewelry will not tarnish. If you notice any tarnishing, it means one of these care instructions wasn’t followed. Keep your pieces safe, and they’ll keep you shining! ✨)

Yes! All of our jewelry is tarnish-free as long as you follow our care guide, which is included in your package and available on our website. We use high-quality materials like 18k gold plating and 925 sterling silver to ensure long-lasting beauty and durability.

We totally get it! However, once your order has been processed and shipped, we cannot cancel or refund it.

If you need to change your shipping address, please contact us as soon as possible after placing your order. If your order has not yet been processed, we may be able to update it. However, once the order has been shipped, we are unable to make any changes.